LOVe LAB EXPERIMENTS

Terms of Purchase

Digital delivery and access

Your completed LOVe Lab is delivered through a secure private website with a matching PDF available to save. Standard private web access remains active for 90 days after delivery. We will send a reminder before web access closes. You may ask us to remove your private access sooner.

Cancellation and refunds

You may cancel your LOVe Lab purchase for a full refund any time before submitting your completed Chemistry Profile.

On the final Profile screen, checking “Yes, we’re ready for our LOVe Lab to be created” and selecting “Send our Chemistry Profile” authorizes LOVe Lab Experiments to begin creating your custom Lab. Once the completed Chemistry Profile is submitted, the purchase becomes nonrefundable.

Complimentary revision

Your purchase includes one complimentary revision after delivery. You must submit one complete revision request containing all requested adjustments within 48 hours after the original Lab is delivered. Revised materials will be returned within an additional 24 hours after the complete request is received.

Corrections to errors made by LOVe Lab Experiments and repairs to broken links are handled separately and do not count as the complimentary revision. The complimentary revision does not include a major change that contradicts the submitted Chemistry Profile or effectively requires creation of a new Lab.

Questions

Questions about a purchase may be sent to hello@lovelabexperiments.com.